Important-Information

Privacy Policy

Hive Realty

Last Updated: 1^st February 2025

At Hive Realty, we are committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By engaging with Hive Realty, you consent to the practices described in this policy.

1. Collection of Personal Information

We collect personal information to provide high-quality real estate services to our clients. The types of personal information we may collect include:

• Contact Details: Name, address, email address, phone number.
• Property Details: Information about properties you own, lease, or are interested in buying or selling.
• Financial Information: Bank account details, payment information, or other relevant financial details.
• Identification Information: Government-issued identification such as driver’s licenses or passports (where required).
• Other Information: Any other information you provide to us directly or through interactions with our website or staff.

We collect personal information through various means, including:

• Direct communication with you (in-person, phone, or email).
• Online forms or inquiries via our website.
• Open homes or property inspections.
• Publicly available sources and third parties (e.g., property databases).

2. Use of Personal Information

We use the personal information we collect to:

• Facilitate property transactions, including buying, selling, leasing, or managing real estate.
• Communicate with clients, vendors, landlords, and tenants.
• Provide marketing materials, updates, and property alerts (where consent has been given).
• Conduct administrative and business activities, including maintaining records.
• Meet our legal and regulatory obligations.

3. Disclosure of Personal Information

We may disclose your personal information to:

• Service providers and contractors assisting us with business operations (e.g., IT services, marketing agencies).
• Financial institutions for payment processing.
• Solicitors, conveyancers, and other professionals involved in real estate transactions.
• Regulatory bodies or law enforcement agencies, as required by law.
• Third parties with your consent or as part of a property transaction.

We will take reasonable steps to ensure that third parties receiving your personal information comply with Australian privacy laws and only use the information for the purpose for which it was provided.

4. Storage and Security of Personal Information

Hive Realty is committed to safeguarding your personal information. We store information securely, using both physical and electronic measures to prevent unauthorized access, modification, or disclosure. These measures include:

• Secure servers and encrypted systems.
• Restricted access to sensitive data.
• Regular security updates and staff training.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Access to and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. To request access or make corrections, please contact us using the details below. We will respond to your request within a reasonable time and may require verification of your identity.

6. Marketing and Opt-Out

We may use your personal information to send you marketing materials or updates about our services. You can opt-out of receiving these communications at any time by:

• Clicking the “unsubscribe” link in our emails.
• Contacting us directly using the details below.

7. Cookies and Online Data Collection

Our website may use cookies to enhance your browsing experience and collect data about site usage. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of our website.

8. Changes to This Privacy Policy

Hive Realty reserves the right to update this Privacy Policy from time to time. Any changes will be published on our website with the updated date. We encourage you to review this policy periodically to stay informed about how we handle your personal information.

9. Contact Us

If you have any questions, concerns, or complaints regarding your privacy or this policy, please contact us:

Hive Realty
2 Binswood Lane Frankston South 3199
Phone: 0497 123 123
Email: admin@hiverealty.com.au
Website: hiverealty@

We will take your concerns seriously and aim to resolve them promptly.

By engaging with Hive Realty or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described above.